Everyday electronic essentials — chargers, power banks, and cases — made simple, reliable, and finished with a little more care than you'd expect.
Shop essentialsOur starting range. More on the way as TrueConnect grows.
We're upfront about timing because we'd rather you know than wonder.
Click "Buy now" to get our banking details and a unique order reference — pay via EFT (or PayFast card payment), then complete the short order-details form for your colour, model, and address.
Your item is sourced and shipped from our trusted global supplier network — no local stockroom markup, no guesswork.
Standard delivery to South Africa typically takes 2–4 weeks. Tracking is sent to your email as soon as it's available.
Everything in plain language. Tap any section to expand.
Orders are processed within 1–3 business days. Delivery to South Africa typically takes 2–4 weeks via standard shipping, depending on the item and season.
A tracking number is emailed as soon as your order ships. Delays from customs or courier networks are outside our direct control, but we'll keep you updated if they happen.
Under South Africa's Consumer Protection Act, you have a 7-day cooling-off period from delivery to return an unused item in its original packaging for any reason.
Items that arrive damaged or faulty are eligible for a free replacement or full refund — email us with a photo of the item and we'll sort it quickly.
To start a return, contact trueconnect.shop@gmail.com or message us on WhatsApp with your order number.
We collect only what's needed to fulfil your order: name, delivery address, and contact details. Payment is handled directly and securely by PayFast — we never see or store your card details.
We don't sell your information to third parties. You can request access to or deletion of your data at any time under South Africa's POPIA, by emailing trueconnect.shop@gmail.com.
TrueConnect is an online electronics essentials retailer based in Port Elizabeth, South Africa, operating internationally. By ordering with us, you agree to these terms.
Product images are representative; minor variations from our supplier network may occur. Prices are listed in ZAR and may be corrected before an order is confirmed if an error occurs.
Our liability for any order is limited to the value of that order. These terms are governed by the laws of the Republic of South Africa.